![]() ![]() If for some reason Window Defender does not disable itself and is causing compatibility issues, please do the following: Remove the registry update and restart message flow.Īdd Windows Defender into exception list to minimize potential compatibility issues.įor both Apex One as a Service and Apex One On-premise. ![]() To prevent the persistent reboot message, Trend Micro will perform following modifications: ![]() So the restart message shows up again after reboot. ![]() However, if the Tamper Protection setting is on, you won't be able to turn off the Windows Defender Antivirus service by using the registry keys. When the Apex One agent detects this exception, it will try to disable Windows Defender by directly modifying registry keys and prompt system restart message. In certain circumstances, this mechanism may not work as expected. By design, once Apex One is installed and registered in the Windows Security Center (WSC), WSC will disable Windows Defender to avoid possible conflicts. ![]()
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